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Customer care
Contact information
Last updated: 13 October 2026
For product questions, orders, delivery or returns, contact MAISON PIERÉ at hello@maisonpiere.com or use our contact form.
MAISON PIERÉ is based in Melbourne, Victoria, Australia.
Help with an order
Please include your order number, the email used at checkout and a short description of what you need. For a damaged or incorrect item, photos can help us assess the issue. Do not send payment-card details, passwords or identity documents.
Delivery and returns
Read our delivery policy and returns policy. Contact us before sending a return so we can provide the correct return instructions and address.